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FAQ
Frequently Asked Questions (FAQs)
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How does the rental process work?The rental process is simple and convenient. Once you make a reservation, simply bring your valid driver's license, a valid payment method, and proof of insurance to our rental location. After you sign the rental agreement, you'll be given the keys to your vehicle and you can be on your way.
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What kind of insurance is required when renting a car?It is mandatory to have and show proof of liability insurance coverage when renting a car from Avenue Enterprises. We also offer additional coverage options for your peace of mind.
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Can I make changes or cancellations to my reservation?Yes, you can make changes or cancellations to your reservation. Please contact our customer service team as soon as possible to make any necessary changes or cancellations at least 24 hours in advance to your reservation. Changes or cancellations less than 24 hours before reservation are subject to change fees.
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What are your business hours?Our regular business hours are Monday to Saturday, from 9:00 am to 9:00 pm, and Sunday, from 11:00am to 8:00 pm. However, we offer a 24/7 reservation service for your convenience. If you need to pick up or drop off your rental car outside of our regular business hours, please let us know in advance, and we will do our best to accommodate your request. Please note that additional charges may apply for after-hours service.
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How can I extend my rental?To extend your rental, please contact our customer service team at least 24 hours before your scheduled return time. We will be happy to assist you with extending your rental.
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Do you offer airport pickup and drop-off services?Yes, we offer airport pickup and drop-off services at select locations for an additional fee. Simply contact us to make arrangements.
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What types of payment methods does Avenue Enterprises accept?We accept payment methods by most major credit card and debit card companies.
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Is there a minimum age requirement to rent a car from Avenue Enterprises?Yes, the minimum age to rent a car from Avenue Enterprises is 21 years old. However, drivers under 25 may be subject to additional fees.
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What types of vehicles do you offer for rent?We offer a variety of performance and luxury vehicles for rent, including SUVs, coupes, and sedans. All of our vehicles are well-maintained and guaranteed to be safe and reliable while offering an unforgettable experience.
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How can I contact customer service?You can contact our customer service team by phone or email. Please visit our Contact Us page for more details.
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How can I rent a car?Renting a car from Avenue Enterprises is easy! Simply visit our Cars tab to make your selection or give us a call to make a reservation. We can also be found on Turo! We offer flexible rental options to suit your needs.
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What is Avenue Enterprises?Avenue Enterprises is an automotive spa and vehicle rental company that provides a variety of vehicles for rent. Our cars are safe, reliable, and maintained to the highest standards.
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What makes Avenue Enterprises unique?Avenue Enterprises is committed to providing unmatched customer service and high-end vehicles. We strive to make the rental process easy and stress-free, and we offer flexible rental options to meet your needs. Additionally, our vehicles are maintained to the highest standards to ensure your safety and satisfaction. Safety is our top priority.
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